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Video/Text Module Application

Fire Command Phone TEC-1400-VTM
TEC-1400-VTM is a cutting-edge Android application designed to serve as a reliable backup for call center applications. It enables users to receive calls from elevator concurrently with call center agents, ensuring seamless communication even when agents are unavailable. The application is optimized for Android phones with a minimum operating system of Android 7.1.1 and a screen size of 1280 x 800. It requires a minimum of 2GB of RAM to operate smoothly.
It is compatible with elevator car operating panels. It uses a neoprene gasket to protect various elements such as a microphone, speaker, LED and so on against the intrusion of dust and water.
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Features

Receiving Incoming Calls

Reliably receives calls from elevators and can be received when the call agents are unvailable , ensuring reliable communcation with the elevator passanger.

Speed Dial

Enables the app user to quickly call back elevators when a call has been disconnected, ensuring that communication is never lost.

Video Feed

Displays four video feeds from 32 cameras, which automatically changes every 20 seconds, making it easier to monitor elevator traffic.

Call History

Keeps track of all incoming calls, missed calls and outgoing calls.

Station Directory

Contains the list of elevators in the station so that app user can easily locate elevators and coommunicate with them directly.

Dial Elevator

Allows user to initiate calls to elevators.

Reject Call from Empty Elevator

Gives users the option to reject call when the call comes from an empty elevator.

Send Preset Message

Offers pre-set messages for app users to easily reply to elevator calls, saving time and improving communication.

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