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ASME A17.1 Compliance: What Building Owners Need to Know About Elevator Communication Systems

Staying Compliant Isn’t Optional

For building owners, facility directors, and developers, complying with ASME A17.1 elevator communication standards isn’t just a box to check — it’s a legal requirement and a safety mandate. And it’s evolving.

The latest versions of ASME A17.1 require two-way communication systems in all elevators, with accessibility features that support passengers who are hearing or speech impaired. If your intercom or emergency phone system hasn’t been evaluated or upgraded recently, there’s a real chance it’s out of date.

What ASME A17.1 Says About Elevator Communication

The current ASME A17.1 outlines requirements such as:

Two-way communication between the elevator and a monitoring location

Text-based communication for passengers with hearing or speech disabilities

Visual indicators to confirm that help is on the way

Automatic location identification so dispatchers know which elevator car is in distress

Most legacy systems don’t meet all of these. And many newer systems still require multiple devices to do the job.

One System. One Interface. Fully Compliant.

At LiftComm, we developed a solution that combines voice, text, and visual confirmation into a single device — the EAV unit. This integrated design simplifies communication, streamlines emergency response, and meets the latest ASME A17.1 requirements.

Instead of one device for calls and another for text, our system does it all from one touchscreen. That means fewer parts to maintain, less training, and fewer failure points.

On-Premise Software Built for Government & Secure Facilities

While many companies offer only cloud-based platforms, LiftComm also offers fully supported on-premise software, making it the go-to option for government, defense, and high-security environments where local control is required.

We’re one of the few companies in the elevator intercom space that can support this model — and we’ve seen how critical that flexibility is to our clients.

Integration-Ready for Real-World Operations

Whether you need to tie into call center software, security systems, or third-party cameras, our intercom platform can integrate with your infrastructure via open APIs.

Events can be logged, monitored, and even bookmarked when paired with compatible video systems, giving your team immediate context and accountability.

Engineered for Demanding Environments

The EAV device is compact and durable, featuring:

7” touchscreen display

Onboard maintenance port

SIP compliance for flexibility

Google Maps integration

Weather-resistant housing for rugged applications

This isn’t a one-size-fits-all product. It’s a platform built with your environment in mind.

Serving Every Sector — and Probably Yours

LiftComm’s solutions are already used by:

Transit authorities

Hospitals

Government buildings

Universities

Housing authorities

And more. If your building has elevators, we’ve likely helped someone in your industry already.

Make Compliance Simple

Whether you're upgrading outdated systems or planning for new construction, LiftComm helps you meet the latest ASME A17.1 elevator communication requirements with a smarter, simpler, and more reliable solution.

Need help evaluating your current system? Contact us today.

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